Got my replacement pair today, love your products and your customer service, thank you so much
Love your earrings – they are so unique and well crafted. I am in the loyalty reward program and will be sending in once again for my free pair. Always telling friends and family how your repair program works as well as the loyalty reward program works. Looking forward to my free pair. Always pleasantly surprised at the beauty. Also, love to buy American and will continue to do so.
I had purchased a pair of Jade ear rings in December, and lost one of them in January. I sent the remaining ear ring back to Silver Forest, hoping for a replacement. Not only did they send a new set at no charge, they returned the one I sent. What an outstanding company…hard to come by these days. I’m telling everyone I know, and paying it forward by buying everyone a set of these beautiful ear rings. Thank you Silver Forest!
I love your earrings. My local Wild Birds Unlimited store sells them. I had previously purchased two pairs and a friend gave me another pair as a birthday present and they are not only beautiful but absolutely perfect.
I discovered these ratings awhile back and really like that they are always unique. They make a nice gift to slip inside a birthday card for someone special. Recently had to contact Customer Service and Stacy B was very helpful and cared enough to satisfy this customer and more. You really value your customers. Thank you!
Can’t thank this great company enough for lost earring replacement. Any other company would have said “to bad-so sad”. You step up to the plate and I’m a customer for life. Love you earrings and have several pairs. Thank you again-
I discovered this brand last year and have become obsessed! I love the idea of some with copper—usually you only see gold or silver. And the buy five, get one free is a wonderful-sent in my card and got my free pair in a matter of days–I will continue to purchase these–good price, well made, good assortment, I could go on!
Your customer service along with the delicate and beautiful designs make your earrings my absolute favorite for gifts and for myself. The fact that you have such a caring and ethical attitude certainly compliments your product.
My daughter lost one of the SF earrings she’d received for Christmas. Since she still had the card on which they were sold, I wrote to your company to ask where I could find another pair. This is what I received: “Hi Sue, We would be happy to find the mate for your daughters missing pair. Gratis! Simply send the remaining earring to us at: 40 Industrial Drive, Bellows Falls, VT 05101 attn: repair/replace” Although I knew from Kuzan’s, where I buy most of the earrings, that you guarantee them for life, I was GOBSMACKED! I truly didn’t think loss would be included in this guarantee. THANK YOU SO MUCH. I always “buy American,” so I’ll make sure both Kuzan’s and Boscov’s know about this!
Just received my free pair of earrings. I absolutely love them. Early Christmas present to me. ❤️ Thank you very much.
I cannot thank you enough for replacing the mate to the earing I had lost. It is truly a pleasure to deal with a company such as yours. I have been wearing your earrings for a long time and they are my favorites.
I absolutely LOVE your product!!!
As a small business owner, I love how easy your company makes it for us to carry your product. I own a small salon with a boutique and my customers are going nuts over the earrings. I sold my first 3 pairs while unpacking the merchandise. Thank you again for the great addition to our boutique. I love the quality and service provided by Silver Forest!
I am a new fan of your earrings and have purchased over a dozen pair so far. I would love to see more in green with silver. All shades of green. Thank You for such amazing customer service.
Recently bought my first pair of Silver Forest earwires at Abingdon Mercantile while visiting there. So glad to see that I can purchase them at Three Roses Gift Boutique right here in my hometown, Ohio 🙂
I’ve been purchasing your earrings for years…..Outstanding quality, variety, and the prices are incredible. Love them. You have a lifetime customer in me.
I received the replacement earrings you sent me today. I want you to know how much I appreciate this incredible customer service! I love your earrings and was so sad to lose two pair to our new kitten’s antics! I couldn’t believe that you would actually replace them at no charge. Awesome. You have a customer for life!
I LOVE LOVE LOVE these earrings, they are so beautiful and just my style….I think I have almost every style you make, they go with everything I wear casual to dressy. Keep making these beautiful earrings. Thank you from a very happy loyal customer.
Thank you, thank you for replacing my lost hummingbird earring! Your company is awesome!
You guys are awesome!! I lost an earring while on vacation in December and you replace it with a new pair…how awesome is that! Then with the purchase of 5 earrings I sent in my card with my favorite 3 and I just received a pair today and I love them. I get so many complements on my earrings! Thank you so much for the free pair 🙂
I sure appreciate the fast service and will remain a
loyal customer. Thanks you so much.
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