I purchased a pair of Silver Forest earrings and lost one. I notified them as to my loss. They so kindly replaced it. I have never found a company so caring about their customers. Their jewelry is beautiful.
I just love your earrings. I just got my free pair today & they are just beautiful. I have gotten several pair free from you folks & I will continue buying them & I tell all my friends about them. Think you so very much. Mary L. Platt
I have to say that this is a great company…… This is a great company that supports their customers fully. We can’t say that about too many businesses these days. I am telling all of my friends about Silver Forest as we need to keep a business like this going by continuing to buy their wonderful jewelry. Thank you Silver Forest!!
My daughter is absolutely in love with Silver Forest earrings! I just bought her 2 more gorgeous earrings today.
Thank you so much for your beautiful jewelry and wonderful customer services. I lost one of a pair of earrings that my daughters had given to me for mother’s day. I am so thankful that you not only found a match, you sent me a new pair. Thank you, Cindy
I am repeating many of the comments listed above. I must have 30 pairs of Silver Forest earrings. The stone fell out of one of my favorite pairs of Silver Forest earrings. I bought them at least several years ago and have been looking for them in the stores ever since. Then I saw the replacement policy on your website. I returned earring expecting to hear that these are so old that you were unable to replace them. In less than 10 days, I received the replacement pair!!. I can’t tell you how surprised and pleased I am! Thank you for the wonderful customer service!! And, of course, the beautiful earrings!!
I recently lost one of my favorite Silver Forest earrings. Because I had purchased this pair a long time ago, I was skeptical that it could be replaced. But Silver Forest came through and I received my new earrings in about a week. I couldn’t be happier! There are so many things I like about Silver Forest: made in USA and New England; unique and distinctive styles; nature themed jewelry; seasonal styles; reasonable prices; and, of course, the repair/replacement service. That is why I have been a fan and customer for decades and own over 70 pairs of Silver Forest earrings!
I love Silver Forest! Not only are they American made, beautiful, they are affordable. Your customer service is remarkable! I recently lost on earring and the stone fell out of the other. I returned both and within 10 I received a replacement and the repaired earring. Thank you so much! I will be sharing my experience with family and friends!
I bought a pair of earrings at a local drug store because with my metal allergy I can only wear silver and steel. I have worn them for over 8 hours everyday this week. That is the longest I have been able to wear earrings, ever!! There was no burning or itching sensation at all. Bonus they are super cute and stylish.
I have been a fan of your jewelry for many, many years, since my daughter was young and she is now 44 years old now! They are my favorite go to earrings, I have many pairs and bought many for gifts. Thank you for creating a high quality product.
Silver Forest, thank you again. Wow what great service and products. Within a week of notifying you that I lost an earring, a new pair were received in the mail..now that is one awesome company. Silver Forest are the only brand earrings that I purchase. I have well over 30 pairs but then again who is counting. Thank You for standing behind your products and never giving your customers any hassle.
I am delighted with your styles and your service. No comparison elsewhere.
Your customer service is the best. I had heard that if you lost an earring that it would be replaced. I sent in my single earring last week and less than a week later a new pair arrived. Thank you so much. From now on, all my gifts of earrings will be silver forest. It’s refreshing in these days that there is a company who stands behind their product.
I just love these earrings! I bought some a few years ago for the “girls” in our family (including myself) when I was traveling. I am so excited to have just found a source of these close to home here in the Houston area. I just grabbed a new pair for each of us! Beautiful designs, quality materials, & so reasonably priced!
The 1st time I purchased a pair of Silver Forest earrings I new they would be my favorite style earrings..when I need a gift for someone or a gift (for myself) I find the perfect visual and the special sentiment in every pair..thank you Silver Forest..your earrings are not just beautiful, but durable..
I recently lost an earring from my favorite set of Silver Forest earrings. I sent the single earring to the Vermont address and was very pleased today to receive a replacement set! Thank you so much! Really appreciate the customer service and will buy again!
Vibrant colors, fun styles, so many choices! Silver Forest is THE brand I give as gifts to friends and family (as well as to myself!!) Designed and made in the USA- perfect!
Thank you so much for the replacement set of earrings I just received yesterday in the mail. These were my first pair of Silver Forest and my favorite. When I lost one, I felt sick. Thank you for your wonderful customer service, your beautiful and unique product and being made in the USA !!!
I first found these earrings in Alaska when i would visit my daughter. I loved them so much id always by a few each trip. they remind me of nature and are so unique. I could never find them anywhere around me. Then one day while at work , i wandered into the gift shop and there they were! I was so surprised and very happy to find a place to buy them! I wear them all the time. Id love to find some moose ones 🙂
I stumbled upon these earrings while out Christmas shopping last year. I fell in love with them instantly! The saleslady and I got to talking and she explained about buying five pairs and getting a sixth one for free. Well needless to say it was not difficult to say yes to five pairs, it was difficult to select which five pair where going to go home with me that day (I wanted all of them!) I have since bought at least 15 more pairs and plan on buying so many more! Thank you for making such an amazing product. I absolutely love each and everyone of my sets of earrings!!
I have several pairs of Silver Forest earrings and I wouldn’t leave home without a pair of them in my ears. I truly love them!
Not a huge fan of larger earrings. I have always worn studs. After finding these
I cannot buy enough. I like the smaller styles and they are just enough to give a
little flare/flash in a way I don”t feel out of my element. I recommend your brand all
the time. Timeless style for sure.
Your earrings are wonderful and your customer service is beyond that!
I’ve had excellent responses each time I have contacted you and I’ like to say that is still very important to a successful business! Unbelievable!
LOVE the fact they are made in USA! Designs are awesome.
Thank you so much.
I have several pairs of your earrings. I love the length of them and the beauty. You can see that they are high quality and fun to wear. Thank you
I am going to piggy-back onto the previous message. I just received a replacement pair (along with my orphan one) after contacting the company perhaps a week ago. I cannot tell you how impressive your customer service is and I have no doubt that I will always look for your brand first whenever I wish to purchase a pair of earrings for myself or as gifts. Thank you for outstanding service!
I was so delighted and surprised to find a pair of replacements for my lost- and favorite- earrings in the mail just a few days after returning the remaining one! Thank you from a new and loyal member of the Silver Forest fan club!
…..That was when I saw your policy about fixing/replacing!!! To say I was shocked would be an understatement. It made me happy to know that there are businesses out there that stand behind their product when so many in today’s world do not! Thank you for having integrity and a strong code of ethics. I will be sending in the earring to the address listed but just felt compelled to send you this heartfelt reply to let you know that I appreciate you and your business practices in addition to telling ALL my friends about your company!! Thank you!
I fell in love with your earrings a few months ago and now have several sets, the latest being a beautiful owl on a crescent moon. A lot of times I will wait for something to go on sale before buying it but not with Silver Forest. I buy these immediately. Thank you for making so many beautiful earrings.
I recently found the Silver Forrest earrings in a hospital gift shop. I love the handcrafting and designs. Will definitely look for more. I wanted something different in my earrings.
Silver Forest is my “go to” for design, comfort, and exceptional service!
I have been wearing your gorgeous earrings for over 20 years, I think. I love the variety of designs and the quality of the work. I give Silver Forest frequently as gifts, and and your earrings always get a “wow!” response. Recently delighted to have a new pair of favorite earrings completely replaced when one of a gift pair was lost after Christmas. THANK YOU!!!!!
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