Thank you from the bottom of my heart! I lost one of my earrings that was a gift from my sister. I was very sad about that. Then I discovered the Silver Forest replacement program. I called and spoke to a representative who was so helpful in giving me directions about how to utilize this program. I received a brand new set of the identical earring that I had lost within a very short amount of time. I am so pleased with this company and the customer service. You are an outstanding business and I am so appreciative of your company!
I foolishly didn’t wear earring backs and lost one earring. Contacted the best customer service in the country and they said mail the one I have to them and they would do their best to match it. Had the old one and a new pair with in 2 weeks. Also, a bunch of earring backs and a lovely soft case. They are the best and I get many compliments on all the the different styles I have. Thanks, Stacey and everyone at Silver Forest.
I have been buying my Silver Forest earrings from my Hallmark store for the last couple of years and absolutely love each pair. They are so unique and beautiful. When I choose a design for that day, it either matches my colors, sometimes my whimsical side or other times more elegant. It gives me such joy each time I’m in the store and browse through all the new ones that have been displayed. I never leave without purchasing a new pair for my collection. Each time I visit my sister in Germany, I bring her a new pair as well. So you see, you earrings are enjoyed in other countries as well. Thank you so much to the creative minds that design these beauties!
THANK YOU. I sent in an earring for a replacement for the partner which I lost and within a week I package with the earrings. I am so impressed. An amazing company and company service.
Often, the best treasures are discovered in least expected places………
I make it a point to stop in and purchase a pair of Silver Forest earrings every time I’m in the Simple Comfort store here in CT. I have been stopped and asked about the earrings and told them to check out the Silver Forest website to see the collection of beautiful handcrafted earrings and where they can be purchased. Hoping to buy more. Thank you.
I have been buying Silver Forest earrings for years. I always get compliments. I especially appreciate their replacement/repair program. I am always sick when I lose one and have had to use the program a couple of times. Thank you so much for replacing my earrings. You are the best!
I’m in love with Silver Forest earrings! I have many pairs! I’m always getting compliments! I get so excited each time I buy a pair and get my sticker. I love the fact that they are handcrafted.
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