First of all I love your product! I lost one of my earrings & was so upset because they were one of my favorites. I was told by the store I bought them from to send the one I had to you and you could make one to match. I had no idea you were going to replace it for free. What a great thing for you to do. You really care about your customers!! I’m a fan forever.
Thank you so much
I am a happy retailer of your earrings. Blown away by your great customer service! I’ve already had several clients redeem their free pair. On my second re-order and am going to carry your Spirit line as well.
From Kauai I am most pleased with sliver Forest I have bought 7 Paris of earrings so far 5 for me and 2 as a gift , I am in love with them they are beautifully modest pairs of earrings.
Thank you for all the hard work you put into each one of them you’re work is appropriated. .
Bri’gette k Ramos-Murray
I just received my replacement earrings. I never expected all of them to be replaced! Thank you so much. I love all of my Silver Forest earrings and look forward to purchasing more for gifts and for myself
I received my replacement earring yesterday.!Thank you so very much. My sisters, daughters and niece love your earrings. I enjoy giving them as gifts and receiving them as gifts
I have owned your beautiful pair of earrings for many years until sadly somehow I lost one. Good thing I called you and was blown away by your amazing Customer Service where I spoke to lovely people and told me what to do. You replaced my earrings!! It came right before my milestone birthday!! I will always recommend you to all
My friends and family! Customer for Life!!
After a few years of not being able to find earrings I liked that were sensitive enough for my major allergies, I just want to say how thrilled I have been with my Silver Forest earrings. I stumbled across them at Calla Lillies in Sackets Harbor, NY and they are now my go-to earrings for everything. They’re tough (and hold up to my five year old’s repeated admiration) and never ever irritate my ears. Can’t wait to add to my collection– Thank You for making such a quality product!
When I discovered Silver Forest in 2006 I was so elated!!!! There are no words that adequately describe your earrings!!!! All unique pieces of FINE ART!!!! I constantly get compliments on my earrings!!! Anytime I’m out shopping I check to see if they sell Silver Forest!!!! Please don’t EVER go out of business…..lol
Thank you so much for replacing the earring that I lost. I will make sure that does not happen because I LOVE them.
Thank you so much for replacing one of my favorite earings! I am a regular customer who loves finding your earings when my husband and I travel. You guys are the best! Thanks again:)
There is only one problem with your earrings. Trying to decide which pairs to buy!!! I want them ALL!
I found a pair of your earrings here in Albuquerque.
One fell out of my ear and was lost. So we sent the remaining one to you. You were so kind and replaced it at no charge. I cannot thank you enough….I will be a customer for life. Thank you again and God bless!
I love your earrings! I have purchased them in Colorado and Florida each time I go there. They are like little works of art. I will be sending you one that I lost the mate. First time I wore them and they are special.
I have given them for gifts knowing that they will be loved.
Silver Forest not only has beautiful designs and great quality, they’re extremely customer conscious! Having lost one of my earrings, Silver Forest was able to match the pattern and return a set to me. I’m a loyal customer and will be purchasing their earrings whenever I need to buy a gift or to treat myself!
i am allergic to all pierced earrings until someone gave me a pair of silver forest I am amazed that I can wear all of your earrings with no problem also, they are the most beautiful earrings ever thank you so much
I sent in an earring that had lost it’s mate, plus a full card for a free pair. The first package I got had a new pair along with the solo earring because the design had changed slightly. In a a second package I got my free pair that were just perfect to add to my collection. You all just rock!! Great product designs and super customer service! I may have enough (haha) earrings now, but you never know. Thanks so very much again!!
I love your unique earrings! They are so beautiful and well crafted. I have been buying them for many years and have quite a collection! The store where I work is now carrying them so I am always the first one to check them out when a new shipment arrives. I can’t get enough. I love the combination of metals and the variety of colors. Keep up the good work.
Thank you for the excellent customer service, and your buying card offer. I really like your earrings because the designs are fresh and different, interesting, and fun. Not the same ol’ thing. I am a satisfied customer on many levels.
I bought my first pair of your earrings more than 6 years ago and to this day Silver Forest is the only earrings that I search out to buy. I have over 10 pairs now and I’m always looking for new ones. High Quality, beautiful art and you can not find a better customer service. You are number one in my book. Thank You
Got my replacement pair today, love your products and your customer service, thank you so much
Love your earrings – they are so unique and well crafted. I am in the loyalty reward program and will be sending in once again for my free pair. Always telling friends and family how your repair program works as well as the loyalty reward program works. Looking forward to my free pair. Always pleasantly surprised at the beauty. Also, love to buy American and will continue to do so.
I had purchased a pair of Jade ear rings in December, and lost one of them in January. I sent the remaining ear ring back to Silver Forest, hoping for a replacement. Not only did they send a new set at no charge, they returned the one I sent. What an outstanding company…hard to come by these days. I’m telling everyone I know, and paying it forward by buying everyone a set of these beautiful ear rings. Thank you Silver Forest!
I love your earrings. My local Wild Birds Unlimited store sells them. I had previously purchased two pairs and a friend gave me another pair as a birthday present and they are not only beautiful but absolutely perfect.
I discovered these ratings awhile back and really like that they are always unique. They make a nice gift to slip inside a birthday card for someone special. Recently had to contact Customer Service and Stacy B was very helpful and cared enough to satisfy this customer and more. You really value your customers. Thank you!
Can’t thank this great company enough for lost earring replacement. Any other company would have said “to bad-so sad”. You step up to the plate and I’m a customer for life. Love you earrings and have several pairs. Thank you again-
I discovered this brand last year and have become obsessed! I love the idea of some with copper—usually you only see gold or silver. And the buy five, get one free is a wonderful-sent in my card and got my free pair in a matter of days–I will continue to purchase these–good price, well made, good assortment, I could go on!
Your customer service along with the delicate and beautiful designs make your earrings my absolute favorite for gifts and for myself. The fact that you have such a caring and ethical attitude certainly compliments your product.
My daughter lost one of the SF earrings she’d received for Christmas. Since she still had the card on which they were sold, I wrote to your company to ask where I could find another pair. This is what I received: “Hi Sue, We would be happy to find the mate for your daughters missing pair. Gratis! Simply send the remaining earring to us at: 40 Industrial Drive, Bellows Falls, VT 05101 attn: repair/replace” Although I knew from Kuzan’s, where I buy most of the earrings, that you guarantee them for life, I was GOBSMACKED! I truly didn’t think loss would be included in this guarantee. THANK YOU SO MUCH. I always “buy American,” so I’ll make sure both Kuzan’s and Boscov’s know about this!
Just received my free pair of earrings. I absolutely love them. Early Christmas present to me. ❤️ Thank you very much.
I cannot thank you enough for replacing the mate to the earing I had lost. It is truly a pleasure to deal with a company such as yours. I have been wearing your earrings for a long time and they are my favorites.
I absolutely LOVE your product!!!
As a small business owner, I love how easy your company makes it for us to carry your product. I own a small salon with a boutique and my customers are going nuts over the earrings. I sold my first 3 pairs while unpacking the merchandise. Thank you again for the great addition to our boutique. I love the quality and service provided by Silver Forest!
I am a new fan of your earrings and have purchased over a dozen pair so far. I would love to see more in green with silver. All shades of green. Thank You for such amazing customer service.
Recently bought my first pair of Silver Forest earwires at Abingdon Mercantile while visiting there. So glad to see that I can purchase them at Three Roses Gift Boutique right here in my hometown, Ohio 🙂
I’ve been purchasing your earrings for years…..Outstanding quality, variety, and the prices are incredible. Love them. You have a lifetime customer in me.
I received the replacement earrings you sent me today. I want you to know how much I appreciate this incredible customer service! I love your earrings and was so sad to lose two pair to our new kitten’s antics! I couldn’t believe that you would actually replace them at no charge. Awesome. You have a customer for life!
I LOVE LOVE LOVE these earrings, they are so beautiful and just my style….I think I have almost every style you make, they go with everything I wear casual to dressy. Keep making these beautiful earrings. Thank you from a very happy loyal customer.
Thank you, thank you for replacing my lost hummingbird earring! Your company is awesome!
You guys are awesome!! I lost an earring while on vacation in December and you replace it with a new pair…how awesome is that! Then with the purchase of 5 earrings I sent in my card with my favorite 3 and I just received a pair today and I love them. I get so many complements on my earrings! Thank you so much for the free pair 🙂
I sure appreciate the fast service and will remain a
loyal customer. Thanks you so much.